FAQ
FAQ
General Questions
Q: Do you offer delivery?
Yes, we provide home delivery. Charges depend on location and item size.
Q: Can I customize furniture?
Yes, many items like sofas, beds, and wardrobes can be customized for size, fabric, or finish.
Q: Do you offer assembly services?
Yes, most products include assembly or can be assembled by our team at a small additional cost.
Q: What is your return policy?
We accept returns or exchanges within [X days]. Items must be unused and in original condition. Customized orders are non-returnable.
Q: Do your products come with a warranty?
Yes, all furniture comes with a warranty against manufacturing defects. Duration depends on the product.
Sofas
Q: What sofa options do you have?
We sell sectional, recliner, loveseat, sofa beds, and classic designs.
Q: Can I choose the fabric or color?
Yes, you can select from a wide variety of fabrics, leathers, and colors.
Cabinets and Wardrobes
Q: Are your cabinets customizable?
Yes, you can choose sizes, finishes, and storage layouts.
Q: Do you sell sliding wardrobes?
Yes, we have sliding, hinged, and walk-in wardrobe designs.
Fireplaces
Q: Do you sell electric fireplaces?
Yes, we offer electric, gas, and decorative fireplaces.
Q: Are fireplaces safe for kids and pets?
Our electric fireplaces feature safety functions like cool-touch glass and automatic shutoff.
Dining and Tables
Q: Do dining tables come with chairs?
Yes, you can buy complete dining sets or just the table.
Q: What types of tables do you offer?
We sell coffee tables, side tables, console tables, and study desks.
Beds
Q: Do your beds have storage?
Yes, we offer beds with hydraulic storage, drawers, and headboard storage.
Q: Can I choose the mattress size?
Yes, our beds are available in standard and custom sizes.
Home Office
Q: Do you have ergonomic chairs and desks?
Yes, we stock ergonomic office chairs, adjustable desks, and storage units.
Q: Can you design my home office setup?
Yes, our team can help you plan a complete home office solution.
Outdoor Furniture
Q: Is your outdoor furniture weather-resistant?
Yes, our outdoor range is made with durable, weatherproof materials.
Q: How do I maintain outdoor furniture?
Cover or store during extreme weather and clean with mild soap and water.
Kids Collection
Q: Is kids’ furniture safe?
Yes, all kids’ furniture has rounded edges, non-toxic finishes, and durable build.
Q: Do you sell themed kids’ furniture?
Yes, we offer fun, themed designs perfect for kids’ rooms.
